Comprehensive Overview of Property Management Services

FAQs About Rental Property Management in Boston

• What are the tenant rights in Boston, Massachusetts?
  Tenants in Boston have rights under Massachusetts law, including the right to habitable housing, privacy, and protection against unfair eviction. They are entitled to proper notice for entering their rental unit and cannot be discriminated against based on race, religion, gender, or other protected classes. Tenants also have the right to withhold rent for serious habitability issues if the landlord fails to address them after notice.

• How do Massachusetts laws protect landlords against non-paying tenants?
  Landlords can initiate a formal eviction process for non-payment of rent. Massachusetts law allows landlords to file for a “Summary Process” eviction if tenants fail to pay rent on time. However, landlords must follow strict legal procedures, including providing a 14-day notice to quit for non-payment and ensuring compliance with all lease and state laws before filing in court.

• Are there rent control laws in Boston, Massachusetts?
  No, rent control was abolished in Massachusetts in 1994. Boston does not currently have rent control laws, although there is ongoing debate about implementing measures to address affordable housing concerns.

• What are the key responsibilities of property managers in Massachusetts?
  Property managers must handle property maintenance, tenant screening, rent collection, lease management, and compliance with state and local laws. They are also responsible for ensuring habitability, managing disputes, and maintaining financial records for property owners.

• How do eviction laws work in Massachusetts?
  Eviction laws in Massachusetts require landlords to follow the “Summary Process” eviction procedure. This includes proper notice to tenants, filing a court case, and attending a hearing. Evictions must be court-ordered; self-help evictions (like changing locks or shutting off utilities) are illegal.

• What are the regulations for security deposits in Boston?
  Massachusetts law strictly regulates security deposits. Landlords can only collect a security deposit equal to one month’s rent. They must provide tenants with a written statement of the property’s condition and deposit the funds in a separate interest-bearing account. Failure to comply can result in triple damages awarded to the tenant.

• What certifications or training are required for property managers in Massachusetts?
  Property managers do not require specific state-level certifications, but they must be familiar with local and state housing laws. However, obtaining certifications such as Certified Property Manager (CPM) or National Apartment Leasing Professional (NALP) can enhance their qualifications.

• Are short-term rental properties subject to special regulations in Boston?
  Yes, short-term rentals in Boston are heavily regulated. Property owners must register their short-term rental units with the City of Boston, meet zoning requirements, and adhere to occupancy and safety standards. Hosts are also subject to taxes, such as the short-term rental excise tax.

• What are the penalties for landlords violating Massachusetts rental laws?
  Penalties for landlords include fines, legal fees, and liability for tenant damages. In cases involving security deposit violations, landlords may owe tenants up to triple the deposit amount. Habitability violations or discrimination can lead to civil or criminal penalties.

• How does Boston handle disputes between landlords and tenants?
  Disputes can be resolved through mediation services offered by local organizations or housing courts. The Massachusetts Attorney General’s Office also provides resources for resolving housing-related issues, and tenants can file complaints with the Boston Office of Housing Stability.

• Are there property tax benefits for landlords in Massachusetts?
  Landlords may qualify for tax deductions for expenses related to property maintenance, mortgage interest, insurance, and depreciation. In some cases, tax incentives are available for landlords who provide affordable housing or make energy-efficient upgrades.

• What are the legal requirements for lease agreements in Boston?
  Lease agreements must be written, clear, and comply with state laws. They should include essential terms like rent amount, lease duration, security deposit details, and both landlord and tenant responsibilities. Any clauses that violate state laws are considered unenforceable.

• How does Boston handle rental property inspections?
  Rental properties must comply with local building codes and undergo inspections to ensure safety and habitability. The City of Boston may require inspections for rental registration, and tenants can request inspections if they believe there are health or safety violations.

• Is there a cap on late fees for rent in Massachusetts?
  Yes, late fees cannot be charged until rent is more than 30 days overdue. The late fee amount must be reasonable and explicitly stated in the lease agreement.

• How do you report unsafe rental properties in Boston?
  Unsafe rental properties can be reported to the Boston Inspectional Services Department (ISD) by filing a complaint. Tenants can also contact the Office of Housing Stability for assistance in addressing unsafe conditions.